Being Indian
I have been in the insurance sector for over 2 decades. This is a sector where service matters the most more than making money. This is an area where the customers are made to come back to us through our motive of having a service oriented mentality. Being an Indian favours that. the very attitude of Being Indian let us welcome the customers openly and listen to their feedback with great care.
wishing them for a good life, a life filled with fun. Planning a good life is crucial. Eliminating ambiguity plays a vital role in shaping our life. Our customers are aligned to a good life through proper planning. We offer services in such a way that we always think about our customers' lives. We wish them to make it better. Being an Indian, let us to put ourselves in their shoes and perform our duties.
we analyze their needs and plan for their lives. Not just their lives, but their family as well. Thinking in Indian ways, provides more value to families. We think of their families welfare and offer them solutions accordingly. We treat them with respect and dignity. For most of the Indians, families come first. We work in such a way that we respect and offer good solutions for their families.
Care and Love are the basic ingredients of being Indian. We show true care and love our customers. We are true to our duties and actions. We are open and provide them a clear picture always. That is why they keep coming back to us. Being true is a significant factor in customer retention.
Change - Based on the current world's changes we align to them and apply the latest technology to our customers' usage and benefits. We are always open to the changes and advancements in the technology and are aligned towards meeting them in order to provide value additions to our customers.
We are one family. We come up with advertisements and communications to our customers periodically. We are always available for them in the markets. We have customer care toll-free numbers always open in receiving and resolving users' complaints and concerns. We offer solutions to the complaints and receive feedback and make proactive decisions. Customers' thoughts and opinions are vital to our growth.
Being an Indian, let us to align our work in these aspects and treat our customers well. We are one big family sharing common thoughts. We work towards a better tomorrow. A planned tomorrow. We are a network focused on improving our life and our experience. Being an Indian just lets us do that.
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